Queensland Urban Utilities has started work to replace a water main on Siemons Street, One Mile. The letter below sent out by QUU explains what the work is all about.

Dear Customer,

Queensland Urban Utilities is committed to excellence in water and sewerage services that enhance the liveability of our communities. As part of this commitment, we have a water main replacement program to replace sections of pipe as they near the end of their service life. The newly installed water mains ensure the reliability and sustainability of water services in your area.

What’s happening?

From Friday 1 February 2019, we will start work along the odd numbered side of Siemons St, One Mile, between Oakhill St and Cafferky St. The project is expected to take up to eight weeks to complete, weather and site conditions permitting.

In order to reduce impacts to residents, we will be using trenchless technology to install the new pipes. This will reduce the amount of open cut trenching required. There will be a need for some excavation at points along the alignment to enable us to launch and remove the equipment and also to connect each property to the new water main. While most of the work will be located in the road, some of the works are located in the footpath and nature strip.

The majority of the work will be done during the day, between 6am and 6pm, Monday to Friday and 7am to 2pm on Saturday, if required. Some night work might be required between 7pm and 5am when the pipe is located on or near main roads to comply with approved traffic permits, and minimise the impacts of water outages when we connect the new water main to the network.

What to expect

During construction, nearby residents and businesses might be impacted by:

  • installation of a temporary bypass supply to maintain water services during construction
  • construction-related noise and dust during excavation of the road, footpath and nature strip, and during tie-in work to connect the new main to the existing network
  • some footpath access and on-street parking might be temporarily unavailable
  • changed traffic conditions and possible lane closures around work sites, with traffic management in place to manage traffic flow and maintain property access
  • possible night work with safety lighting and noise from excavation and machinery
  • temporary water outages. Customers will be notified at least three days prior to any planned temporary disruption to water supply
  • restricted driveway access. Where possible we will work with you to maintain vehicle access during construction.

How will the impacts be managed?

The project team will manage the construction impacts by:

  • placing barriers and suitable signage around the work areas during excavation
  • minimising noise and dust and managing both at the source, to the extent possible
  • using traffic management to ensure the safety of road users and pedestrians
  • temporarily restoring disturbed roads, driveways and footpaths to allow for continued use while work is in progress
  • restoring affected roads, driveways and footpaths as close to their original condition as possible, after the work is completed.

Please take care and observe all signposting, speed limits and any directions given by traffic controllers.

Find out more

For information about the project, you can:

Thank you for your patience while we complete this important work.

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