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Council closures over Christmas and New Year

Some Ipswich City Council services will take a short break over the Christmas and New Year period, while essential services including waste collection and Council’s emergency call centre will remain unchanged.

Ipswich Mayor Teresa Harding said there’s plenty for families and visitors to see and do across the city, as many community venues and facilities will remain open outside of public holidays.

“On behalf of Council, I would like to wish you and your loved ones all the best over the holidays. May Santa deliver, Mother Nature play her part and our city continue to show our strength and spirit in 2022,” Mayor Harding said.

“Council’s after-hours emergency call centre will continue to operate 24 hours a day through the usual customer service number 3810 6666.

“Any non-urgent matters can be logged any time through the online service portal on Council’s website at ipswich.qld.gov.au.”

The following council services will be impacted by change of hours over the festive period:

Ipswich City Council customer service – in person at 1 Nicholas Street
Closes: 12noon 24 December 2021
Reopening: 8am Tuesday, 4 January 2022

Ipswich Visitor Information Centre

Christmas Eve: Open 8.30am to 12noon
Christmas Day: Closed
Boxing Day: Closed
Tuesday 27 to Thursday 30 December: Open 8.30am to 4.30pm
New Year’s Eve: Open 8.30am to 12noon
New Year’s Day: Closed
Sunday 2 January 2022: Open 9am to 4pm

Ipswich Art Gallery
Closes: 12noon Christmas Eve
Reopening: 10am Tuesday 4 January 2022

Ipswich Civic Centre
Closes: 12noon Christmas Eve
Reopening: 8am Monday 17 January 2022

Fire Station 101
Closes: 5pm Thursday 23 December
Reopening: 8.30am Tuesday 4 January 2022

Studio 188
For information about upcoming events or to book the venue, visit www.studio188.com.au/whats-on

All Ipswich Libraries, Concierge and Customer Support
Closes: 12noon Christmas Eve
Reopening: Tuesday 4 January 2022, times for each branch as follows:

  • Ipswich Central Library – 9am
  • Ipswich Children’s Library – 9am
  • Rosewood – 9am
  • Springfield Central – 9am
  • Redbank Plaza – 1pm
  • Redbank Plains – 11am

Read about Rosewood Library’s extended opening hours from January 2022 here.

Ipswich City Council Call Centre
Closes: 12noon Christmas Eve
Reopening: 8am Tuesday 4 January 2022

Council’s after-hours emergency call centre will continue to operate 24 hours a day through the usual customer service number 3810 6666.

Ipswich City Council swimming centres
Christmas Eve: 5am at 4pm
Christmas Day: Closed
Boxing Day to 30 December: 10am to 4pm
Monday 27 December: 10am to 4pm
Tuesday 28 December: 10am to 4pm
New Year’s Eve: 5am to 4pm
New Year’s Day: 10am to 4pm

Queens Park Nursery
Closes: 3pm Thursday 23 December
Reopens: 7.30am Wednesday 6 January 2022

Ipswich City Council Mobile Nursery
The mobile nursery has concluded for 2021 and will resume in February 2022. For up-to-date information please check www.ipswich.qld.gov.au/about_council/initiatives/free-plant-program

Ipswich Nature Centre
The Centre is open seven days a week from 9.30am to 4pm. It is only closed on Christmas Day.
Read about the twin baby bilbies born at the Ipswich Nature Centre here.

Recycling and Refuse Centres
Closed: Christmas Day
Open 8am to 5pm every other day.

Wheelie Bin Collection Services
As per normal collection schedule – click here for the collection calendar.

Ipswich Pound and Animal Management Centre
Closed: Christmas Day
Weekends, Boxing Day, 3 January 2022: 10am to 5pm
Normal weekdays: 8am to 5:30pm

Proof of double COVID-19 vaccination will be required in some Ipswich City Council controlled facilities from 17 December 2021.

For information and updates about access to council facilities and venues for those not vaccinated against COVID-19 please visit council’s website Ipswich Together, a response and recovery page that addresses the impacts of COVID-19 on the community, business, cultural and sporting groups across our city.

For the most up-to-date road closures, weather and disaster information affecting Ipswich, visit the online Ipswich City Council Disaster Dashboard – https://disaster.ipswich.qld.gov.au

 

How to contact Ipswich City Council over the festive period

Council’s after-hours emergency call centre will continue to operate 24 hours a day
via the usual customer service number 3810 6666.

Any non-urgent matters can be logged any time via the online service portal
on council’s website at ipswich.qld.gov.au

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