Insurance company representatives are on site today at the YMCA Springfield Lakes Community Centre to help storm-affected residents make their claims promptly.
Mayor Teresa Harding said insurance companies would play a vital role in coming days and urged affected residents to get in touch quickly.
“Apart from damage to homes, many people will have cars written off by the hail and won’t be able to drive to work or school,” she said.
“We encourage those affected to contact their insurers as soon as possible to start the claims process.”
Various insurance companies, including Suncorp, RACQ, Youi and Budget Direct, under the coordination of the Insurance Council of Australia, were on site at Springfield Lakes to assist.
In addition to insurance organisations, Lifeline, Energex and Department of Housing and Public Works are also onsite for community members to access.
Ipswich City Council staff will be onsite at the YMCA between 8am and 10pm to answer queries, including providing information on the upcoming kerbside collection and food waste bins being made available; as well as supplying tea, coffee, breakfast, lunch and dinner, school lunches, phone and laptop charging services.
The YMCA centre has provided help for more than 600 people since Saturday’s storm and will continue to do so through this week.
Emergency Services, including RFS and QFES, are continuing damage assessments in Springfield/Springfield Lakes area throughout Tuesday and Wednesday.
Health authorities continued to warn people to be vigilant about food safety with power only just returning to some properties, and also to be aware of any mould developing in hail and water damaged properties.
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