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What the appointment of an interim administrator means for residents

What does Administration mean for me as a resident?

Council services will continue to operate efficiently and on time. Interim Administrator Greg Chemello (pictured) will now be in place to make decisions which were previously made by councillors and the mayor.

What if I have a complaint or issue to raise?

You can lodge complaints or suggestions via the council’s call centre on 3810 6666, email [email protected], or PO Box 191 Ipswich 4305.

Can I still visit my divisional office?

Yes. Divisional Offices will be rebranded as Community Offices to better reflect their ongoing role in the community. You can still talk to staff who will be working in these offices.

Can I still attend the council meetings?

There will still be regular council meetings, however the details are to be confirmed. Once dates and details are finalised, the council’s website will be updated.

I have an existing complaint/issue lodged with my previous councillor. Who do I talk to about this now?

Any issues you have raised with the previous elected representatives would have been lodged with council for action. If this is not the case, please raise your issue via one of council’s customer service channels including the call centre on 3810 6666, email [email protected], or PO Box 191 Ipswich 4305.

I want to invite a representative from council to an event. Who do I invite now?

The Interim Administrator will be able to provide clarity once settled in their new position. As soon as this is finalised, the information will be included on council’s website.

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